Our laser engraving machines can engrave a wide range of materials, including metals (such as stainless steel, aluminum, and brass), plastics, wood, glass, leather, and ceramics. The specific capabilities depend on the model and laser type (fiber, CO2, or diode).


Regular maintenance includes cleaning the lens and mirrors, checking the alignment of the laser beam, ensuring proper ventilation, and lubricating moving parts as needed. Always refer to the user manual for model-specific maintenance instructions.


First, check the power supply and connections. Ensure the laser tube or module is functioning and that there are no obstructions in the beam path. If the issue persists, consult the troubleshooting section of the user manual or contact our technical support team.


Our machines range from $1,500 for entry-level models to $15,000 for industrial-grade systems. The price depends on the laser type, engraving area, power, and additional features. Contact us for a detailed quote tailored to your needs.


Delivery times vary based on your location and the model ordered. Typically, delivery takes 5-10 business days within the continental US and 2-4 weeks for international orders. Expedited shipping options are available.


Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube or module is covered for 6 months. Extended warranty options are available for purchase.


Our machines are compatible with popular design software such as CorelDRAW, Adobe Illustrator, AutoCAD, and LightBurn. We also provide proprietary software for basic operations and machine control.


Most of our machines require a standard 110V or 220V power supply, depending on the model. Industrial-grade machines may require 380V. Always check the technical specifications for your specific model.


Yes, many of our machines are designed with upgradeability in mind. You can upgrade components such as the laser tube, engraving area, or software. Contact our support team for upgrade options compatible with your model.


Yes, we provide comprehensive training through video tutorials, user manuals, and live online sessions. For customers purchasing industrial-grade machines, on-site training can be arranged upon request.